RMA Form

We offer a standard 90-day warranty on repairs. We warrant the repaired circuitry will be free of defects for a period of 90 days from the day it ships from Phase Matrix. The warranty covers only the repaired parts. If a part other than the repaired part fails, it is not covered under warranty.

CONTACT INFORMATION

Your Name

Company Name

Phone

Address

PRODUCT INFORMATION

It is important to provide a product's identification numbers. All frequency counters, VXI, PXI, and QuickSyn® products have CCNs. CCN stands for configuration control number and basically indicates the revision or version of a product. Some component and assembly products may not have a CCN. The product's label will contain model and serial number as well as CCN. Delays and difficulties in processing an RMA may occur if this information is incomplete or incorrect.

Model No.

Serial No.

CCN

Indicate which options are present in the product you are intending to return. Options numbers and features vary among products. Each product page on this website shows the possible product options under ordering information.

Product Options

SERVICE INFORMATION

Service Type

Calibration Repair+Calibration

ANSI/NCSL Z540 Data & Certificate?

No Yes N/A

Expedite?

No Yes

A fee will be applied if you choose to expedite the service of your unit.

Charge Type

Evaluate and Report First Repair per Fixed Cost Calibration Only

Describe Problem

Describe problem only if your unit needs repair. Skip if you're just returning your unit for calibration.

Enter the code

Repairs Warranty

▼RMA Form▼

CONTACT INFORMATION

PRODUCT INFORMATION

SERVICE INFORMATION